About Kuka
Kuka is a globally renowned home furnishing brand. With "home" as its core, Kuka is dedicated to providing healthy, comfortable, and eco-friendly home solutions for families worldwide. Staying true to its original mission, Kuka focuses on the research, development, production, and sales of living room, dining room, bedroom, and whole-house customized furniture. By collaborating with business partners, the company delivers high-quality products, efficient services, and solutions that exceed expectations, helping families around the world achieve a happy and beautiful home life. Kuka remains user-centric, continuously innovating around customer needs, and has established the "Kuka Care" service brand to provide users with one-stop, full-lifecycle services.
Since partnering with Automa RPA, Kuka has expanded RPA applications from the e-commerce division to supply chain, foreign trade, leisure products, custom furniture, and other business units, empowering operations and improving work quality and efficiency. To date, over 700 automation applications have been developed, with a cumulative execution time of nearly 20,000 hours—equivalent to saving more than 10,000 person-days.
Automa Deliverables
The increasing workload of daily fixed, repetitive, and mechanical system operations leaves little time and energy for more valuable tasks.
Procurement plans are now automatically exported and consolidated daily using Automa RPA. Over 10 related reports are sequentially exported from SAP and MES systems, automatically organized and summarized for direct review of final results.
Large volumes of data processing and metric calculations are tedious, time-consuming, and distracting, affecting employee morale and efficiency, and increasing work pressure.
RPA automates data processing and metric calculations, reducing the need for manual double-checking, improving employee efficiency and work quality, and alleviating work pressure and improving morale.
Order fulfillment staff must log into the OMS system daily to confirm and submit production delivery date change orders and retry failed submissions, with each operation covering change orders initiated by over 10 sales representatives.
RPA simulates the order fulfillment staff's OMS login operations, continuously monitoring and processing change orders to ensure timely confirmation, submission, and retry of failed operations, reducing human errors and omissions, and improving efficiency and response speed.
Automa Practice
Covered Teams:
E-commerce, Supply Chain, Foreign Trade, Leisure Products, Custom Furniture, and more
Covered Scenarios:
Data Acquisition: Automated collection of JD self-operated inventory details, logistics work order data, procurement plan input-sales-inventory reports, SAP supply-demand balance sheets, and order fulfillment operation analysis report delivery.
Operations: Batch information modification, short video content upload, downloading of foreign exchange settlement and customs clearance documents, CRM automated receipt, monitoring of JD POP pending review service orders, and Tmall logistics queries.
Finance: Bill retrieval and processing, preliminary invoice review, and automated invoicing.
Achieved Results:
Reduced Staff Workload: By automating repetitive and routine tasks, Kuka has alleviated employee burden, freeing up time and energy for more complex, challenging, and value-added work. This significantly improves employee satisfaction and productivity.
Enhanced Efficiency: Automa RPA efficiently executes repetitive operations, reducing manual intervention and human error. Compared to manual processes, automation tools complete tasks faster and more accurately, with real-time data updates and processing, boosting overall efficiency and responsiveness.
Lower Error Rates: Automated operations minimize human errors. RPA tools execute tasks via pre-programmed scripts, greatly reducing data entry and processing mistakes, thus improving data accuracy and consistency and providing a reliable foundation for business decision-making.